He probably saved my life allowing me to get that coffee…

“This is a grateful shout-out to Corey at the McDonalds in Florence, U.S. off Exit 42 on Dixie Highway.

I pulled in around 11:59 p.m. needing a coffee after working on my business from 5 a.m. to midnight. I was worried if I didn’t get a coffee, I would fall asleep driving the hour home.

I pulled up in the drive thru and asked what time they closed. He politely says, ‘Ma’am, we close in 45 seconds.’ I replied, ‘Well, that’s okay then. I don’t want you to deal with this old last minute customer. Thank you and have a good night.’

He replied, ‘No, ma’am. I’m here to help you with anything you want on the menu. What would you like?’ After going back and fourth, I gave him my Mocha Latte order. He was so very polite.

Most have said in the past, ‘my machine is down,’ or do not even answer at all when I’ve pulled up 10 minutes before closing. Corey was pleasant and had EXCELLENT customer service skills!

I WILL be calling to report this to corporate and to his local manager. I told him he probably saved my life allowing me to get that coffee…I jokingly laughed, but was also serious. I was so tired.

Thank You Corey for ending my long day with such kindness.

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